PrivacyPolicy
Your privacy is important to us. This policy explains how GhostSync collects, uses, and protects your information.
Privacy Policy for GhostSync
Effective Date: August 16, 2025
GhostSync ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, software, and services (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide Directly
- • Account details (name, email address, billing information).
- • Profile information (such as company name, role, or preferences).
- • Content you upload, input, or transmit through the Services.
1.2 Information Collected Automatically
- • Log data (IP address, browser type, operating system, date/time of access).
- • Usage data (features accessed, time spent, interactions with the Software).
- • Cookies, tracking pixels, and similar technologies to improve functionality.
1.3 Information from Third Parties
- • If you integrate third-party apps, we may receive limited information as authorized by you.
- • Payment processors may share payment confirmation data (but we do not store full payment card numbers).
2. How We Use Information
We use information for the following purposes to:
- • Provide, operate, and improve our Services.
- • Process payments and manage billing.
- • Personalize user experience and recommend features.
- • Send important updates, security alerts, or support messages.
- • Comply with legal obligations.
And
- • For research, analytics, and product improvement (in anonymized and aggregated form).
3. Sharing of Information
We do not sell your personal data. We may share information in the following limited circumstances:
- • With service providers: Trusted vendors who help us operate (hosting, payment processing, analytics).
- • With contractors or affiliates: To assist in providing the Services, subject to confidentiality.
- • For legal compliance: If required by law, subpoena, or government request.
- • Business transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Retention
We retain Customer Data for as long as your account is active or as needed to provide the Services. If you close your account, we will delete or anonymize your personal information within a reasonable period, except where required by law.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or storage system is completely secure.
6. International Data Transfers
If you access the Services from outside the United States, please note that your information may be transferred and stored in the U.S. We will ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- • Access – Request a copy of the information we hold about you.
- • Correction – Request correction of inaccurate or incomplete information.
- • Deletion – Request deletion of your information ("right to be forgotten").
- • Restriction – Request limitation of processing in certain cases.
- • Portability – Request your information in a structured, machine-readable format.
- • Opt-out – Object to certain uses (such as marketing emails).
To exercise these rights, contact us at privacy@ghostsync.ai.
8. Cookies and Tracking
We use cookies and similar technologies to:
- • Keep you logged in,
- • Understand usage trends,
- • Improve our Services,
- • Provide targeted marketing (where legally permitted).
You may disable cookies in your browser, but this may affect Service functionality.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top indicates the latest revision. Significant changes will be communicated via email or through the Services.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: